What is an automatic standby generator? 

An automatic standby generator is a back-up electrical system that operates whether you are at home or away. It automatically supplies power to essential circuits of your home within seconds of a utility outage. After utility power returns, the generator shuts itself off and awaits the next outage. It operates on natural gas or liquid propane and sits outside just like a central air conditioning unit.

What will it power?

Generac standby generators supply electricity to the electrical panel circuits of your home through a built-in load center. You select the number of circuits you want to protect and match it to the appropriate generator system. Everything on that circuit will be protected. Generac also powers furnaces, air conditioners, well pumps, water heaters and other appliances that are hard wired into your electrical panel.

Why should I buy an automatic standby generator instead of a portable generator? 

While portable generators do supply power, an automatic standby generator produces a higher quality of electricity. It operates automatically and runs a weekly self-test to ensure proper response to your needs. There are no extension cords to plug in and no gas tanks to fill. It operates automatically so it protects your home even when you're away. When utility power returns, the standby generator shuts itself off.

What's the difference between air-cooled and liquid-cooled? 

Air-cooled units use engines we design and manufacture specifically for our smaller generators. Volume production helps us to keep cost down, making our air-cooled generators the most affordable for our customers. They cover essential circuits and back-up power needs in most residential applications. Liquid-cooled units use automotive engines for increased horsepower. This makes them ideal for larger requirements such as whole-house power coverage, larger homes and commercial applications.

What is the advantage of an aluminum enclosure?

Aluminum is corrosion resistant, so it prolongs the life and look of the generator.

What is Whisper-Test?

Whisper-Test is a feature that reduces noise by up to 50% during the generator's weekly self-test cycle. That makes it as quiet as a car idling in your driveway. The generator starts up and operates at a reduced speed, lowering sound output by as much as 12 decibels for units that normally run at higher speeds under load. This allows for near-silent operation in test mode and satisfies all known sound ordinances.

Do they have to be maintained?

Just like your car's engine, generators need periodic oil and filter changes. Many customers rely on Generac’s preventative maintenance kits to satisfy routine maintenance requirements. Refer to your owner's manual for routine maintenance procedures and schedules. Kits can be purchased through the business that sold you your Generac generator.

Apcom Electric offers both annual and bi-annual maintenance contracts. Our contracts cover all necessary testing of your generator system as well as the required maintenance.

Where do I go to have warranty repairs performed? 

Apcom Electric can perform warranty service. We provide parts, service and information on GUARDIAN equipment, regardless of where it was purchased.

Where is my generator made?

Generac generators are made in the United States. Manufactured in Wisconsin by Generac Power Systems Inc. Generac designs and builds complete products from the controls to the enclosures, to air-cooled engines specifically designed for generators. This ensures that the productis built to the highest standards.